Platform Terms and Conditions of Use Borneo777

1Acceptance of Terms

These Terms and Conditions ("Agreement") govern your access to and use of the Borneo777 platform, including the website, mobile app, games, transaction services, and all other features provided by Borneo777 ("Platform").

By creating an account, logging into an existing account, or simply browsing the Platform, you expressly agree to be bound by this Agreement. If you do not agree with any part of these terms, you may not use our Platform.

Borneo777 reserves the right to update or amend this Agreement from time to time. Any changes will take effect immediately upon publication on the Platform. Your continued use after amendments are published constitutes acceptance of the updated terms.

2Eligibility & Registration

To register and use borneo777 services, you must meet the following requirements:

• At least 18 years old on the date of registration.
• Have full legal capacity to enter into binding agreements.
• Not a resident or citizen of a jurisdiction where online gambling is fully prohibited under local law.
• Never been banned or suspended from borneo777 services before.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, phone number, email address, and valid identity card number. Providing false information may result in immediate account suspension and forfeiture of any existing balance.

KYC (Know Your Customer) verification is mandatory before your first withdrawal is processed. Required documents include a valid copy of your identity card or passport, and proof of ownership of the registered bank account or e-wallet.

3Account Management

You are fully responsible for all activities that occur under your account. This includes keeping your password confidential and ensuring no other party accesses your account without authorization.

• Never share your username or password with anyone.
• Log out of your account every time you finish using the Platform, especially on shared devices.
• Notify our support team immediately if you suspect your account has been compromised.
• Passwords must contain at least eight characters, combining uppercase letters, lowercase letters, and numbers.

Borneo777 will not be held liable for any losses resulting from unauthorized access caused by a user's negligence in protecting their login credentials. Borneo777 will never request your password via email, live chat, or phone.

4Deposits & Withdrawals

Borneo777 accepts deposits via a range of approved payment methods, including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and GrabPay.

• The minimum deposit amount is RM 30 per transaction.
• Deposits are credited to your account automatically once payment confirmation is received.
• The minimum withdrawal amount is RM 50 per request.
• Withdrawal requests are processed within 1–3 business days depending on the chosen method.
• Withdrawals may only be made to a bank account or e-wallet registered under the same member's name.

Borneo777 reserves the right to request additional verification documents before processing withdrawals that exceed certain limits, as part of our security and compliance procedures. This is a protective measure for all parties and not an obstacle to the normal process.

If a deposit transaction is unsuccessful or delayed, please contact our support team with proof of payment. We will investigate and resolve the issue within 24 business hours.

5Bonuses & Promotions

Borneo777 offers various bonuses and promotions from time to time. All bonus offers are subject to wagering requirements specified individually for each promotion.

• The welcome bonus is only available to new members making their first deposit.
• The default wagering requirement is 20x the bonus value unless otherwise stated in the relevant promotion terms.
• Bonuses must be used within the specified validity period. Expired bonuses will be automatically forfeited.
• Bonus funds cannot be transferred to another account or converted to cash before the wagering requirements are met.
• Borneo777 reserves the right to withdraw any bonus if there are indications of abuse or promotional fraud.

Participation in promotions is entirely at the member's discretion. Please read the terms of each promotion carefully before accepting any bonus offer. Where there is a conflict between specific promotion terms and these general Terms and Conditions, the specific promotion terms shall take precedence.

6Game Rules

All games available on the Borneo777 Platform use a Random Number Generator (RNG) certified by an independent certification body. The RTP (Return to Player) value for each game is as stated in the respective game information.

• Game outcomes are final and may not be disputed unless there is clear evidence of a system technical failure.
• In the event of a technical disruption during gameplay, Borneo777 will restore the game state to the last point confirmed by the system.
• Confirmed bets cannot be cancelled without specific approval from management.
• Minimum and maximum bet limits for each game are displayed within the game interface.
• The use of automation software, bots, or any third-party tools for gameplay is strictly prohibited.

For Live Casino games, all sessions are recorded and those recordings serve as definitive evidence in the event of any dispute. The Live Casino dealer's decision is final in all circumstances.

7User Conduct

Borneo777 is committed to maintaining a safe and enjoyable environment for all users. Any conduct that is disruptive, threatening, or harmful to other users or our staff is strictly prohibited.

Prohibited conduct includes, but is not limited to:

• Using abusive, threatening, or offensive language toward any user or support staff.
• Attempting to hack, breach, or probe the Platform's system for vulnerabilities.
• Spreading false or misleading information about Borneo777.
• Colluding with other players to cheat the system in table games or live games.
• Using a false identity or falsifying verification documents.

Borneo777 reserves the right to take immediate action, including account suspension without prior notice, if there is sufficient evidence of a violation of any of the above rules.

8Account Suspension & Closure

Borneo777 reserves the right to suspend or close any account for the following reasons:

• Confirmation that a member is under 18 years of age.
• Providing false or misleading registration information.
• Violation of any term in this document.
• Suspected fraudulent activity, money laundering, or illegal financing.
• Request from the relevant legal authorities.

Members may also request voluntary account closure at any time by contacting our support team. Any valid balance will be returned upon completion of the verification process, provided there are no active investigations related to the account.

Accounts inactive for 12 consecutive months may be subject to an administrative fee or closure at borneo777's discretion, with advance notice sent to the registered email.

9Limitation of Liability

The Borneo777 Platform is provided "as is" and "as available". Borneo777 makes no warranties, express or implied, regarding the continued availability, accuracy, or suitability of the Platform for any particular purpose.

• Borneo777 is not liable for any losses arising from service interruptions, technical failures, or internet connectivity issues on the user's end.
• Borneo777 is not responsible for gaming decisions made by users. The decision to play and the amounts wagered are entirely the user's own responsibility.
• Borneo777 does not guarantee that the Platform will be free from errors or viruses at all times.

In any event, the maximum total liability of Borneo777 to any user shall not exceed the net deposit amount made by that user in the 30 days preceding the claim.

10Privacy & Data Protection

Borneo777 collects and processes your personal data in accordance with our Privacy Policy, which forms part of this Agreement. By using the Platform, you consent to such collection and processing of data.

• Your personal data is used solely for account management, transaction processing, and service improvement purposes.
• Borneo777 will not sell or disclose your personal data to third parties without your consent, unless required by law.
• All data is stored securely using multi-layer encryption and protected by industry-grade security protocols.

For more information on how we handle your personal data, please refer to Privacy Policy in full.

11Responsible Gaming

Borneo777 is committed to promoting responsible gaming practices. We provide a range of tools to help users maintain control over their gaming habits.

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Self-Exclusion: Temporarily suspend your account if you need a break.
• Self-Exclusion: A permanent self-exclusion option from the Platform is available to anyone who needs it.

If you or someone you know may be experiencing gambling-related issues, we encourage you to seek professional help. More information is available on the Responsible Gaming ours.

12Terms Amendment

Borneo777 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice, unless the amendment involves a material change to user rights, in which case 7 days' notice will be provided via registered email.

It is your responsibility to review this page periodically to stay informed of the latest applicable terms. The "Last Updated" date at the top of this page indicates when this document was last revised.

If you have any questions regarding these Terms and Conditions, please contact our customer support team, available 24 hours a day, 7 days a week via live chat on the Platform.